Shipping Policy

All deliveries to the UK are Free Standard Delivery and expected to arrive within 7-12 working days.However, please allow more days in case of any postage delays on the couriers' behalf.

International shipping

All international orders under £25 will have a shipping cost of £2.99.
All international orders above £25 will have a Free standard international shipping.
All international deliveries are expected to arrive within 7-16 working days depending on your location, however, please allow more days in case of any postage delays on the couriers' behalf.

For customers outside of the UK, the shipping cost is calculated at the checkout. If you add the items you wish to purchase to your basket and enter your postal address you will be provided with the total delivery cost for your order.

*All shipping times exclude clearance/customs delays 

Processing time

All orders are processed within 2-3 business days (except the weekends and bank holidays). In peak periods please allow for up to 6 business days for dispatch.

How do I check the status of my order?

You will receive an email with your tracking number in order to check the status of your order. Please allow 48 hours for the tracking information to become available.

If you haven't received your tracking number or if it doesn't work, no worries. Contact us (support@urharness.com), and we'll solve it!

URHARNESS is committed to delivering your orders as fast and efficiently as possible. We also want to be transparent and be as honest as we can which is why we want to be upfront about delivery times and how long you may have to wait to receive your order. Your patience and understanding is greatly appreciated at this time.

We work with a number of different suppliers & manufacturers in UK, Europe, USA, Asia and Australia in order to source high quality products at the best possible price.

When you place an order with us, we review all details and pass to the relevant & closest supplier to you that is holding stock. We process orders the same day if placed before 5pm GMT, orders placed after 5pm will be processed the following morning. Our suppliers typically ship items within one to four days of receiving an order from us and most orders are delivered within 10 business days but it can take up to 15 business days for the items to arrive. 

We understand that fast shipping is everyone’s favourite but unfortunately in some circumstances, we cannot guarantee this. We always try and ship your order from the closest supplier to you in order to reduce shipping times.

As soon as your product ships, you'll receive a confirmation email with a tracking number that will let you keep tabs on where your order is at all times, you can also track the status of your order from the Track you order page.

We are doing our very best to ensure you receive your order as fast as possible.

If your order contains more than one product, they may be shipped separately, in which case you will receive individual Tracking Numbers for each product.

If you have more questions/concerns, please contact us here or send us an email: support@urharness.com